Scotlandtravel 24 Cancellation Policy

Cancellation Policy

Any cancellation by you must be initiated by telephone to Scotlandtravel 24 office at 0044 1343 850540 or by email to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will acknowledge your cancellation by email.

In certain cases you may be eligible to receive a full or partial refund depending upon:
• the reason for your cancellation or
• the number days of prior to the start of the tour your cancellation request is received or
• the amount expended by the individual guide to prepare for your tour or
• the cancellation policy option you choose

Scotlandtravel 24 is not responsible for any incidental expenses you may have incurred as a result of the purchase of your tour such as visas, vaccinations, non-refundable flights or loss of enjoyment, etc.

Please contact us if you have any questions about our cancellation policy.

Standard Cancellation Policy

If you cancel or cannot take your tour as a consequence of force majeure, Scotlandtravel 24 will refund the amount you have paid for your tour to a limit of 50 %. 
Force Majeure includes impersonal events such as war, civil insurrection, strikes, volcanoes, extreme weather, earthquake or natural disaster that makes the it dangerous or impossible to safely undertake the tour. The determination of what constitutes 'Force Majeure' is at the discretion of ToursByLocals. However, a travel warning issued by SEPA (Scottish Environment Protection Agency), or the local weather authority after you book your tour invokes 'force majeure' or if you are on a ship and it is unable to dock for whatever reason, you are covered under this 'Force Majeure' provision.

For cancellation due to any other reasons (such as illness, change of personal circumstances), the date on which the request to cancel is received by Scotlandtravel 24 will determine the refund due as follows:

If you cancel 60 days or more before the start of the tour: You will be charged 20% percent of the tour value, the remainder will be refunded to you. These upfront costs represent out of pocket expenses of the Tour Guide for tickets, transportation deposits and other non-recoverable tour expenses. Please send a message to the Tour Guide to find out what, if any, these costs are.

If you cancel less than 60 days before the start of the tour: You will be liable to pay the full cancellation fee.

If however you wish to make an exclusive booking i.e One person for the tour you will not be covered by our 60 day policy and will be liable for the full 50% cancellation fee in the event of a non-force majeure cancellation.

In some cases, the Tour Guide may cancel a tour due to weather or other circumstance. In the event that the Tour Guide cancels the tour, you may choose between a rescheduling of the tour, a full refund of all monies paid OR a credit towards an alternative tour. If you choose to accept a credit, the difference in the cost of the alternative tour will be refunded or paid by you as applicable.


Cancellations received by Scotland Travel 24 90-days or more prior to departure are subject 
to a $400 per person cancellation fee; cancellations received less than 90-days
prior to departure are subject to a fee of 20% of the total tour rate. Cancellations 
received 30 days or less are subject to forfeiture of 100% of the entire retail tour rate including internal 
airfare. Trip cancellation insurance is strongly recommended.

Not Included in Tour Price: 
Cost of obtaining passports, visas, travel insurance, excess baggage charges, 
items of a personal nature such as drinks, laundry, communication (calls, faxes, 
emails, etc.), international airport departure tax (to be paid in GBP(£) or 
acceptable foreign currencies), and deviations from the tour


Scotland Travel 24 is not liable for any direct, indirect, 
consequential, or incidental damage, injury, death, loss, accident, delay, 
inconvenience or irregularity of any kind which may be occasioned by 
reason of any act or omission beyond its control… 

Our Tour Minimum Policy: 

Scotland Travel 24 offers seperate payment options for exclusive tour bookings (i.e single person tours) and multi-person bookings.

The prices shown on the tours are per person. 

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